Nortel Networks CallPilot NN44200-700 - Manual (Page 50)

50 Chapter 3 Hardware troubleshooting
The system detects the
MPB96 board only partially,
and Configuration Wizard
does not run. The MPB96 board is configured incorrectly from the clocking
point of view.
Contact your Nortel support representative for assistance.
The system detects the
MPB96 board, but does
not correctly load the DSP
information at startup. The cache.bin file in the D:\nortel\hardware\dsp\c52\ folder is
corrupted.
Rerun the Configuration Wizard to reflash the DSPs.
600r server
The 600r server is based on an Intel Chesnee server platform with
advanced self-troubleshooting mechanisms. You can troubleshoot errors
by observing multiple areas:
• Visual – front or rear panel LEDs
• Audio or Sound – beeps or increased fan noise pitch
• Software – remotely using network intelligent modules (SNMP and/or
event logs).
If the system is powered on, you can access error reporting using the
CallPilot image CD/DVD SEL viewer tool (if the system does not boot into
Windows). This tool reports all hardware events and saves them as a text
file on a USB media.
Server LEDs
The LEDs indicate the state of your server and can help you troubleshoot
startup problems. The following tables provide useful information about the
external and internal LEDs.
Front panel LEDs
LED Functional Description
CRT A critical system fault is an error or event that
has a fatal system impact. The system cannot
continue to operate.
MJR A major system fault is an error or event that
has a discernible impact on system operation.
The system can continue to operate but with
reduced performance or features.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Copyright © 2007, Nortel Networks
.