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Nortel Networks CallPilot NN44200-700 User Manual

Page 116

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116

Chapter 5 Routing and remote access troubleshooting

Step

Action

1

Connect to the CallPilot server using Dial-Up Networking. Use
the NGenDist or NGenSys accounts because these accounts are
enabled for dial-up access. You will need the password for the
account.

Note: The details of using Dial-up Networking vary depending
on which version of Windows Operating System is running on
the Client PC. Refer to the CallPilot NTPs, Windows Help, or
other Microsoft documentation for details.

2

Right-click the connection icon in the system tray and choose Status
(or just double-click the icon).

Result: The RAS Status window appears.

3

To obtain the IP address, select the Details tab and read the Server
IP Address.

4

Click Close on the Dial-Up Networking Status window.

—End—

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700

01.05

Standard

5.0

26 June 2007

Copyright © 2007, Nortel Networks

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