Nortel Networks CallPilot NN44200-700 - Manual (Page 28)

28 Chapter 3 Hardware troubleshooting
Trouble symptom Action
The system detects the
MPB96 board only partially,
and Configuration Wizard
does not run. The MPB96 board is configured incorrectly from the clocking point
of view.
Contact your Nortel support representative for assistance.
The system detects the
MPB96 board, but does
not load correctly the DSP
information at startup. The cache.bin file in the D:\nortel\hardware\dsp\c52\ folder is
corrupted.
Rerun the Configuration Wizard to reflash the DSPs.
1002rp server
The LEDs indicate the state of your server and can help you troubleshoot
startup problems. The following tables provide useful information on the
external and internal LEDs.
External LEDs
Description Information
Fan fault Two LEDs at the front of the server indicating the status of the fans
Disk activity Six LEDs at the front of the server indicating the status of the disk
drives
Pwr spply Indicates the status of the power supply
Fan Indicates that the fan functions normally
Power on Indicates that the server is on
Over temp The temperature inside the server is above the safety threshold.
This LED indicates that both fans are faulty.
Fault Comes on when the Pwr spply, Over temp or Fan fault LED come on.
MPB96 DS30 link LEDs
(three green LEDs located
on the card bracket and
visible from the back of the
server) When these LEDs are on, all three DS30 connections are working
properly and the cables are connected correctly. If one or more
LEDs is off, one of the following conditions is present:
• One or more connections to the switch is interrupted. Check
each of the three branches of the DS30 cable for faults, or
replace the cable.
• An MGate card in the switch is defective.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Copyright © 2007, Nortel Networks
.