Nortel Networks CallPilot NN44200-700 User Manual

Page 24

Chapter 3 Hardware troubleshooting

•

CallPilot 2.0x: version 1.0, May 2003

The CallPilot system contains two types of FPGA firmware.

FPGA firmware

Description

PCI FPGA

The version format of the PCI FPGA firmware follows an internal
naming convention established to facilitate the tracking of the card
release. The tool displays the version in hexadecimal format as
follows: xPxx yyaNN, where

•

x must be 0

•

P represents the PCI slot: 8 for 3.3V PCI slot and 0 for 5V PCI
slot

•

yy designates the board release: 07

•

NN is the firmware release; as NN is currently 17, the release
number for the GA is a17

If the release number is 080007a17, then the board operates
correctly. If the release is shown as a17 only, then the board is
plugged into the incorrect slot (5V PCI slot). If the PCI FPGA
firmware releases do not match, you must return the board to the
factory for update.

DSP FPGA

The version of the DSP FPGA firmware is displayed in hexadecimal
format and must match the current release as displayed by the
FWChecker.bat tool. You can upgrade the DSP FPGA firmware
using the supplied software tools, such as the hardware abstraction
layer (HAL) tool.

XRay Monitor

This tool opens all the MPB96 board registers. In certain cases, you can
reset the registers to the startup state.

You need two utilities to run the XRay Monitor tool: Nbhaltswcmd.exe and
nbhaltswmon.exe.

Use the XRay Monitor tool as follows:

Step

Action

Launch Nbhaltswcmd.exe.

Select option c (MPB96).

Select option m (XRay Monitor)

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700

01.05

Standard

5.0

26 June 2007