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Establish a ras connection – Nortel Networks CallPilot NN44200-700 User Manual

Page 115

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Establish a RAS connection

115

5

On the left side of the window, expand Computer Configuration,
Administrative Templates, Windows Components, and then select
Terminal Services.

6

On the right side of the window, double-click Sets Rules for Remote
Control Terminal Services User Sessions.

7

The Sets Rules for Remote Control Terminal Services User Sessions
window appears.

8

Select Enabled to load options into the box.

9

The default and recommended setting for CallPilot is Enabled with
Full Control without User’s Permission selected. This setting allows
for RDC sessions without requiring interaction or consent from a
local console user.

Adjust the settings as required, and click OK to close the screen.

10

Click File

Close to close the Group Policy Object Editor.

—End—

Establish a RAS connection

If the CallPilot server is not directly accessible from the Client PC through
an intranet or VPN, you must establish a Remote Access Service (RAS)
connection.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700

01.05

Standard

5.0

26 June 2007

Copyright © 2007, Nortel Networks

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