Nortel Networks CallPilot NN44200-700 - Manual (Page 36)

36 Chapter 3 Hardware troubleshooting
Trouble Action
RAID troubleshooting
Trouble Action
The system boots but emits
beeps. One or more logical drives are in critical mode (one of the drives
is in FAIL condition). Rebuild the drives. If the drive rebuilding is
unsuccessful, replace the drive.
The system does not detect
the RAID card. The RAID card can be defective. Check the LEDs on the back of
the card. If more than four LEDs are lit, the RAID card or the PCI
backplane is faulty.
The system detects the
RAID card but does not
boot and attempts to boot
from the network. The logical hard drive that has the booting partition is offline or both
physical drives on the booting logical drive are faulty.
• Press Ctrl+M at startup to open the configuration utility.
• Recreate the RAID pack without initialization.
• Restart the server.
If the drives were just offline, this action restores their functionality.
If this solution does not remedy the trouble, replace the defective
drives.
Note 1: If a drive is defective, the RAID utility determines the drive condition and marks the drive as
FAIL. Hot-swap the drive with a good one and then rebuild the drive. If you suspect that a drive is
faulty, simply remove it and replace it with a good drive.
Note 2: New 1002rp systems do not automatically rebuild a drive that replaced a faulty drive marked
as FAIL. You must rebuild the drive manually.
Note 3: On older 1002rp systems, the Autorebuild option is enabled by default in the RAID firmware.
Check this option and disable it before proceeding with RAID operations.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Copyright © 2007, Nortel Networks
.