NEC EXPRESS5800/100 SERIES N8100-1635F - Manual (Page 21)

Notes on Using Your Modular Server 1-9
USER SUPPORT
Before asking for repair, do the following when the modular server appears to fail:
1. Check if the power cord and the cables to other devices are properly connected.
2. See Chapter 7 to find if your problem fits the description. If it does, take the
recommended measure for it.
3. Check if the software required for operation of the modular server is properly installed.
4. Use a commercially available anti-virus program to check the modular server.
If the modular server still appears to fail after you have taken the above actions, consult with your
service representative immediately. Take notes on lamp indications of the modular server and alarm
indications on the display unit before consultation, which may provide a significant help to your
service representative.