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3 kirk repeater, 4 kirk handset, 2 should you need to report a problem – Polycom KIRK 14117800 User Manual

Page 201

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Troubleshooting 201

KIRK Wireless Server 600v3 Installation and Configuration Guide

15.1.3 KIRK Repeater

Problem

Action required

LED not on

Check if repeater programming is correct.

LED keeps flashing

Check if repeater programming is correct.

15.1.4 KIRK Handset

Problem

Action required

The telephone freezes

Remove and replace the battery pack. Turn on the telephone

.

The telephone does

not ring

Check whether the ringer is SILENT or RINGER VOL. is OFF.

Not possible to turn

on the telephone

Check if battery is connected. If yes, charge battery or change it.

The telephone turn off

when recieving a call

and going off-hook

Charge the battery. If still a problem change the battery as it might be

defective.

The telephone cannot

subscribe even if

system ID has been

found

Check if Access Code is necessary.

15.2 Should You Need to Report a Problem

Here is the minimal set of information required when reporting a problem:

1

Configuration data

2

Floor plans showing location of wireless servers and repeaters

3

Description of the issue: What happens? What was expected? Can it be reproduced?

How? How often?

This manual is related to the following products: