Polycom RMX 1000 User Manual

Polycom, Rmx 1000, System user guide

This manual is related to the following products:

3150-16966-002

Table of contents

Document Outline

System Overview
- RMX 1000
- RMX 1000 Main Features
First Time Installation and Configuration
- Hardware Installation and Setup
- Configuration Preparations
  - Obtaining Network Information
  - Obtaining Product Activation Key
- First Time Configuration
Basic Operation
- RMX 1000 Screen Components
- Starting a Conference
  - Starting a Conference from the Conferences Pane
  - Starting a Conference Using the Remote Control – Conference on Demand
- Connecting to a Conference–Dialing Methods
  - H.323 Endpoint
  - SIP Endpoint
Conference Profiles
- Defining a Conference Profile
- Modifying a Profile
- Deleting a Profile
- Setting a Default Profile
Recording Link
- Recording Setup
  - General Settings
  - DTMF Code Setting
- Recording Control
- Recording Properties
Meeting Rooms
- Creating a Meeting Room
- Modifying a Meeting Room
- Deleting a Meeting Room
Reservations
- Reservations Views
  - Calendar View
  - List View
- Adding a Reservation
- Modifying a Reservation
- Deleting a Reservation
Address Book
- Adding a Participant to the Local Directory
  - Creating a Participant in the Address Book
  - Adding a Participant from an Ongoing Conference
- Defining a Participant Group
- Modifying a Participant/Group
- Deleting a Participant/Group
- Importing and Exporting the Local Directory
  - Exporting the Local Directory
  - Importing the Local Directory
- Directory Service
  - Configuring Directory Service
  - Viewing the Global Directory
- Searching Directory Entries
Conference/Participant Monitoring
- Conference Monitoring
- Participant Monitoring
Users and Connections
- User List
- Defining New User
- Deleting User
- Modifying User Password
- Viewing User Connection
IP Service Settings
- LAN Setting
- Routers
- Gatekeeper
- SIP Server
- QoS
- Ports
- Email
IVR Service
- Default IVR Information
- Customizing IVR Information
  - Replace the IVR information
  - Recording an Audio Message
CDR
- CDR Files
- Viewing CDR Records
- Saving CDR Records
RMX Utilities
- System Alerts
- H.323/SIP Link
- System Time
- Customization
- Security Setting
- SNMP Setting
  - Setting the Agent
  - Setting Traps
- Product Activation
- Logger Diagnostics Files
- Software Management
  - Backup Configuration/Reservation
  - Restoring Configuration/Reservation
- Resources Report
- Device Upgrade
  - Upgrading from Version 1.1 to Version 2.1
  - Activating the Upgraded System
Signaling and Hardware Monitoring
- Signaling Monitoring
- Hardware Monitor
Personal Conference Manager (PCM)
- Introduction to PCM Interfaces
  - Viewing the PCM Interface
  - Definitions of DTMF & FECC Keys
- PCM Operations
Appendix A: Connection Failure Diagnosis
Appendix B: Telnet/Terminal Commands
- HyperTerminal Parameters
- Login
- Command Introduction
Appendix C: Glossary
Third Party Software Licenses