Diagnostics, Team viewer, Printer status – DNP DS-Tmini Kiosk Order Terminal User Manual
Page 161: Team viewer printer status
Photo Editing Software User Manual
161
11.
Diagnostics
Team Viewer
When the system requires remote support, connect with an internet connection and provide the Team
Viewer ID to the support person as needed.
1.
From the Main Panel, select the
Diagnostics
button.
2.
Select the
Teamviewer
option.
3.
When prompted, enter the password:
dnppiesupport
(in small letters with no space)
4.
Wait for the DNP-PIE Remote Support window to appear.
Printer Status
1.
From the Main Panel, select the
Diagnostics
button.
2.
Select the
Printer Status
option.
3.
Use the information on this screen to identify your printers and the current status of each printer.