RED 3-AXIS LENS CONTROL SYSTEM - Manual (Page 48)

COPYRIGHT © 2014 RED.COM, INC
RED 3-AXIS SYSTEM OPERATION GUIDE
955-0044, REV-D | 48
08
GENERAL TOPICS
POWER FAILURE
SYMPTOM
The W.M.D. shuts off randomly during operation.
EXPLANATION
The 12 V auxiliary (AUX) port(s) on many DSMC
® power modules, including the REDVOLT ® XL MODULE, provide
a maximum of 3.8 A of current and is sufficient for most operating conditions. In certain instances, when driving
multiple motors simultaneously on a stiffer than normal lens, the W.M.D. may draw more than 3.8 A. This event
may cause an interruption of power supplied to the W.M.D. and result in a shutdown.
POTENTIAL RESOLUTIONS
Connect the W.M.D. to a 12 V DC power source with sufficient amperage.
Unplug a motor that is not being used for a particular shooting sequence. Removing a motor will reduce the
overall load on the W.M.D. during initialization, when not enough current is available.
OVER TORQUE MESSAGES AND POWER FAILURE
SYMPTOM
The DSMC monitor displays an error message stating that an over-torque situation has occurred and too much
current has been drawn from the camera. This results in the port ceasing to provide power.
EXPLANATION
In this instance, the DSMC notifies the user and removes power from that port. This may occur due to insuf-
ficient power sources or if you are using very stiff lenses that require high torque settings to adjust.
POTENTIAL RESOLUTIONS
Ensure that motors are set to the appropriate torque setting in the W.M.D. Main Menu. The low torque set-
ting may not be sufficient to rotate the lens gear. For more information, go to “Adjust Torque” on page 24 .
Ensure that the lens is set to manual focus, if applicable.
NOTE: If you are using a very stiff lens and have already set the W.M.D. torque setting to High, then the lens
may not be compatible with the RED 3-Axis Lens Control System.
TROUBLESHOOT
THE SYSTEM