beautypg.com

CK Electric Part C3000 User Manual

Page 224

background image

10-22 Troubleshooting

Chapter 10

4. The Desktop Manager software uploads files to your computer’s

System.ini file. Check that the following line and section are both in

the System.ini. The line should be in the [386Enh] section and

should read:

device=C(hard drive):\Windows\System\cis1284.386

And if the MultiPASS is installed on LPT1, the section should look

like this:

[Cis1284.386]

Lpt1=1

Lpt2=0

Lpt3=0

5. Remove any programs or applications in the Startup Group.

6. To keep other programs from starting up at the same time as the

MultiPASS Background, remark out the LOAD= and the RUN=

lines of the Win.ini file by placing a semicolon (;) in front of “Load”

and “Run.”

7. If all of the above procedures do not resolve the problem, please call

the Canon Computer System Customer Care Center. See page 1-2

for details.

MPC-3000—USERS MANUAL/V000/07-97