beautypg.com

CK Electric Part C3000 User Manual

Page 214

background image

Problem

Cause

Solution

The MultiPASS suspends

The print head may have

Stop your print operation

print after every line is

become too hot. If this

and wait several minutes to

printed

happens, the MultiPASS may

allow the unit to cool Then

be slowing its print speed at

start your operation again.

the end of each line to line

to protect the print head.

Print jobs vanish or you

Another Windows application

In the Preferences dialog box

are printing garbage

on your computer may be

of the Setup Options of the

trying to communicate with

MultiPASS Desktop Manager,

the printer port the MultiPASS

enable the Spooler: Desktop

background is using. This

Manager option. This avoids

conflict can result in strange

using the Windows 95 Print

printing behavior.

Spooler or the Windows 3.1

Print Manager and sends

the print job directly to the

MultiPASS.

Make sure the MultiPASS

If the server icon does not

Background is loaded.

appear on the bottom of your

screen, turn on the MultiPASS

Background.

Paper does not load

The sheet feeder may contain

Make sure the stack of paper

too many sheets.

in the sheet feeder does not

exceed the limit mark.

Paper may not be inserted

Make sure the stack of paper

correctly.

is inserted into the sheet feeder,

and the paper guide is adjusted

correctly.

Paper is loaded skewed

Paper may not be stacked

Make sure the stack of paper

(printing is skewed)

correctly in the sheet feeder.

is straight in the sheet feeder.
Make sure the right side of the

stack of paper is aligned against

the right side of the sheet feeder

and the paper guide is aligned

against the left side.
Make sure the paper exit path

is clear.

10-12 Troubleshooting

Chapter 10

MPC-3000—USERS MANUAL/V000/07-97