CK Electric Part C3000 User Manual
Page 214

Problem
Cause
Solution
The MultiPASS suspends
The print head may have
Stop your print operation
print after every line is
become too hot. If this
and wait several minutes to
printed
happens, the MultiPASS may
allow the unit to cool Then
be slowing its print speed at
start your operation again.
the end of each line to line
to protect the print head.
Print jobs vanish or you
Another Windows application
In the Preferences dialog box
are printing garbage
on your computer may be
of the Setup Options of the
trying to communicate with
MultiPASS Desktop Manager,
the printer port the MultiPASS
enable the Spooler: Desktop
background is using. This
Manager option. This avoids
conflict can result in strange
using the Windows 95 Print
printing behavior.
Spooler or the Windows 3.1
Print Manager and sends
the print job directly to the
MultiPASS.
Make sure the MultiPASS
If the server icon does not
Background is loaded.
appear on the bottom of your
screen, turn on the MultiPASS
Background.
Paper does not load
The sheet feeder may contain
Make sure the stack of paper
too many sheets.
in the sheet feeder does not
exceed the limit mark.
Paper may not be inserted
Make sure the stack of paper
correctly.
is inserted into the sheet feeder,
and the paper guide is adjusted
correctly.
Paper is loaded skewed
Paper may not be stacked
Make sure the stack of paper
(printing is skewed)
correctly in the sheet feeder.
is straight in the sheet feeder.
Make sure the right side of the
stack of paper is aligned against
the right side of the sheet feeder
and the paper guide is aligned
against the left side.
Make sure the paper exit path
is clear.
10-12 Troubleshooting
Chapter 10
MPC-3000—USERS MANUAL/V000/07-97