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CK Electric Part C3000 User Manual

Page 211

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Chapter 10

Troubleshooting 10-9

Message

Error Code

Cause

Action

CHECK PRINTER

—

There is an obstruction Check for a paper clip,

that is not allowing the

paper jam, or the plastic

cartridge mechanism

orange cap off the BJ

to move right or left.

cartridge. Press

STOP

,

and try your operation

again. If the display does

not change, try

unplugging the unit.

Wait several minutes,

then plug it back in.

CLEAR PAPER JAM

—

There is a paper jam

Remove any paper from

or the sheet feeder is

the sheet feeder. Clear

empty.

the paper jam (see page

10-5). Then reload

paper

in the sheet feeder. Press

RESUME

or

STOP

.

DOC TOO LONG

#003

It took more than 32

Divide the page and

minutes to send or

send or copy each

copy a page.

part separately.

It took more than 32

Contact the other party.

minutes to receive a

Have them divide the

page.

page and send each

part separately.

The document is longer Use a copy machine to

than 39.4 inches (1 m).

make a reduced copy of

the document and send

the copy.

LOAD PAPER

—

The MultiPASS is out

Load paper in the sheet

of paper (the sheet

feeder. Make sure the

feeder is empty).

stack does not exceed

the limit mark. Press

RESUME

or

STOP

.

MEMORY FULL

#037

The memory of the

Print out any documents

MultiPASS is full

that are stored in

because it has received

memory. Then start the

too many documents,

operation again.

or a very long or

detailed document.
Memory is full because

Divide the document

you tried to send too

into two or three jobs

many pages at once,

and send again; or send

or a very long or

to one destination at a

detailed document.

time.

NO RX PAPER

#012

The other party’s fax is

Contact the other party

out of paper.

and have them install

paper in their fax.

NO TEL #

#022

The one-touch or coded Register the number

speed dialing number

(see page 3-18).

MPC-3000—USERS MANUAL/V000/07-97

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