FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 90)

2 – Server Administration NET SatisFAXtion 8.7 Manual 90
Type Application
JPEG Internet Explorer*
GIF Internet Explorer*
HTML Internet Explorer
* These file types need manual configuration to function properly.
Other applications will work, provided they support the “printto” action. See
below for more information about the “printto” action.
2.6.6.4
Troubleshooting Conversion Errors
The following graphic gives a conceptual overview of the document conversion
process. This document will describe each step in the conversion process, how
to test each step, and how to correct errors encountered.
Illustration 1: Conversion Flow Chart
Email
Gateway
(SMTP)
Email
Gateway
(POP3)
FAXability API
Scheduled
Queue
Other
document type
Look up file
association
Preconversion
Failed
No file
association
Call
application’s
“printto”
Preconversion
Failed
No “printto”
function
Application prints
to “NET
SatisFAXtion
Document
Conversion”
printer
Preconversion
Failed Application
doesn’t print
Failure
Notifcation
Preconversion
Application waits
for user input
Application
runs
Application
opens
document
Preconversion
Failed
Preconversion
Failed
Application
doesn’t run
Application
doesn’t open
document
Queued for
sending
Native
TIFF