FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 70)

2 – Server Administration NET SatisFAXtion 8.7 Manual 70
2.6
Outbound Faxes
2.6.1
Errors and Retries
When NET SatisFAXtion tries to send a fax and gets an error one of two things
happen. Either the error is retryable and the fax moves to the
Scheduled Queue
to wait to retry, or the error is non-retryable and gets sent back to the sender.
Retryable errors are those errors that are generally intermittent and another
attempt at faxing may go through. For example, “busy” and “no answer” errors
are retryable.
Non-retryable errors are permanent failures where trying the fax again is not
going to succeed either and it is not an efficient use of phone or processing
time attempting the fax again. For example, “no dial tone” and “number not in
service” errors are not retryable.
The Microsoft Fax client manages its own retries. None of the server-side retry
settings apply to faxes sent by Microsoft Fax.
2.6.1.1
Number of Retries
By default, the fax server will retry a fax three times (four attempts total). This
can be configured in the Change Server Settings utility,
Start Programs ⇨ ⇨
NET SatisFAXtion ⇨ Change Server Settings . Click the Fax Hardware Set-
tings button and change to the General tab.