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2 – Server Administration NET SatisFAXtion 8.7 Manual 29
2.3
Services and Monitoring
2.3.1
Service Account Permissions
Some services need to run as an Administrator user. A local or domain account
may be used so long as it has local Administrator rights. If the user account has
insufficient rights, the service will fail to load with the error “
Bad open ring 0
/ kernel mode driver .”
Should the service account’s password change, the account is disabled, or the
account is otherwise unusable, the service will fail to load with the error “
Sys-
tem.InvalidOperationException: Cannot start service mloader on
computer '.'. ---> System.ComponentModel.Win32Exception: The ser-
vice did not start due to a logon failure.
” In the event this occurs,
go to the Start Menu ⇨ Control Panel ⇨ Administrative Tools ⇨ Services . Find
the service, right-click on it and click on Properties, then go to the Log On tab.
The account can be verified and updated here. Re-enter the password to ensure
it is correct.
2.3.1.1
Service Account Printers
Some NET SatisFAXtion modules make use of printers (notably 2.5.5 Autoprint
and 2.11 Scanner / MFP ). The fax server will only see those printers config-
Illustration 2.3.1.1#1: Service Properties, Log On Tab