Dell Precision M6300 (Late 2007) - Manual (Page 129)

Troubleshooting
129
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s
manufacturer.
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON
C HECK THE PRINTER CABLE CONNECTIONS
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS
Windows XP:
1 Click Start → Control Panel→ Printers and Other Hardware→ View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties → Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound→ Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for information on
reinstalling the printer driver.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
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