Dell Precision M6300 (Late 2007) - Manual (Page 125)

Troubleshooting
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If your IEEE 1394 device is listed, Windows recognizes the device.
I F YOU HAVE PROBLEMS WITH A D ELL I E E E 1 3 9 4 DEVICE — Contact Dell (see
"Contacting Dell" on page 239).
I F YOU HAVE PROBLEMS WITH AN I E E E 1 3 9 4 DEVICE NOT PROVIDED BY D ELL —
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E ND THE PROGRAM
1 Press simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding.
4 Click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
the program.
book.book Page 125 Wednesday, August 13, 2008 12:12 PM