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Dell Precision M6300 (Late 2007) User Manual

Page 118

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118

Troubleshooting

3 If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 239.

NOTE:

The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

4 If you run a test from the Custom Test or Symptom Tree option, click the

applicable tab described in the following table for more information.

Extended Test

Performs a thorough check of devices in

the system. This typically can take an

hour or more.

Custom Test

Use to test a specific device or

customize the tests to be run.

Symptom Tree

This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and may indicate

requirements for running the test.

Option

Function

(continued)

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