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Dell C3760dn Color Laser Printer User Manual

Page 394

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392

Troubleshooting Guide

2

Replace the transfer belt unit, the 2nd BTR, and the retard roller.

a

Replace the transfer belt unit, the 2nd BTR, and the retard roller. See

"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

b

After you replace the transfer belt unit, the 2nd BTR, and the retard

roller, click Chart Print on the Diagnosis tab.

c

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Replace the fusing unit.

a

Replace the fusing unit. See "Replacing the Fusing Unit."

b

After you replace the fusing unit, click Chart Print on the Diagnosis

tab.

c

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Go to action 4.

4

Replace the waste toner box.
Does this solve your problem?

The task is complete.

Go to action 5.

5

Replace the drum cartridges.
Does this solve your problem?

The task is complete.

Go to action 6.

6

Replace the toner cartridge (K). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(K) you are using has

been damaged. Replace

it with a new one.)

Go to action 7.

7

Replace the toner cartridge (Y). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(Y) you are using has

been damaged. Replace

it with a new one.)

Go to action 8.

8

Replace the toner cartridge (M). See "Replacing the Toner Cartridges."

The task is complete.

(The toner cartridge

(M) you are using has

been damaged. Replace

it with a new one.)

Go to action 9.