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Jagged characters, Banding – Dell C3760dn Color Laser Printer User Manual

Page 385

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Troubleshooting Guide

383

Jagged characters

Banding

Action

Yes

No

1

Set Screen to Fineness in the printer driver.

a

On the Others tab, set Screen under Items: to Fineness.

Does this solve your problem?

The task is complete.

Go to action 2.

2

Set Print Mode to High Quality in the printer driver.

a

On the Graphics tab, select High Quality from Print Mode.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Enable Bitmap Smoothing in the printer driver.

a

On the Others tab, set Bitmap Smoothing under Items: to On.

Does this solve your problem?

The task is complete.

Go to action 4.

4

Enable Print Page Mode in the printer driver.

a

On the Others tab, set Print Page Mode under Items: to On.

Does this solve your problem?

The task is complete.

Go to action 5.

5

If using a downloaded font, ensure that the font is recommended for the

printer, operating system, and the application being used.
Does this solve your problem?

The task is complete.

Contact Dell.

Action

Yes

No

1

Locate the cause of the problem using the Pitch Configuration Chart.

a

Launch the Tool Box, and click Chart Print on the Diagnosis tab.

b

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Is the cause of the problem located?

Proceed to the action

corresponding to the

location of the

problem:

• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit - 4

Contact Dell.