Random spots/blurred images – Dell C3760dn Color Laser Printer User Manual
Page 377
Troubleshooting Guide
375
Random spots/Blurred images
3
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, test print your document
again.
Does this solve your problem?
The task is complete.
Go to action 4.
4
Replace the fusing unit.
a
Replace the fusing unit. See "Replacing the Fusing Unit."
b
After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Go to action 5.
5
Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR),
and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
b
After you replace the transfer belt unit, the 2nd BTR
, and the retard
roller, click
Chart Print on the Diagnosis tab.
c
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Contact Dell.
Action
Yes
No
1
Ensure that the toner cartridges are installed correctly. See "Installing a
Toner Cartridge."
Does this solve your problem?
The task is complete.
Go to action 2.
2
Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
The task is complete.
Go to action 3.
Action
Yes
No