beautypg.com

Random spots/blurred images – Dell C3760dn Color Laser Printer User Manual

Page 377

background image

Troubleshooting Guide

375

Random spots/Blurred images

3

Replace the drum cartridges.

a

Replace the drum cartridges. See "Replacing the Drum Cartridges."

b

After you replace the drum cartridges, test print your document

again.

Does this solve your problem?

The task is complete.

Go to action 4.

4

Replace the fusing unit.

a

Replace the fusing unit. See "Replacing the Fusing Unit."

b

After you replace the fusing unit, click Chart Print on the Diagnosis

tab.

c

Click Pitch Configuration Chart.

The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Go to action 5.

5

Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR),

and the retard roller.

a

Replace the transfer belt unit, the 2nd BTR, and the retard roller. See

"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

b

After you replace the transfer belt unit, the 2nd BTR

, and the retard

roller, click

Chart Print on the Diagnosis tab.

c

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Contact Dell.

Action

Yes

No

1

Ensure that the toner cartridges are installed correctly. See "Installing a

Toner Cartridge."
Does this solve your problem?

The task is complete.

Go to action 2.

2

Ensure that the drum cartridges are installed correctly. See "Installing a

Drum Cartridge."
Does this solve your problem?

The task is complete.

Go to action 3.

Action

Yes

No