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Streaks appear on the output – Dell C3760dn Color Laser Printer User Manual

Page 379

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Troubleshooting Guide

377

Streaks appear on the output

6

Replace the drum cartridges.

a

Replace the drum cartridges. See "Replacing the Drum Cartridges."

b

After you replace the drum cartridges, click Chart Print on the

Diagnosis tab.

c

Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Contact Dell.

Action

Yes

No

1

The toner cartridges may be low or need to be replaced. Confirm the

amount of toner left in each toner cartridge.

a

Check the toner level in the Status tab in the Status Monitor.

b

Replace the toner cartridges as necessary.

Does this solve your problem?

The task is complete.

Go to action 2.

2

If you are using non-Dell brand toner cartridges, enable the Non-Dell

Toner option.

a

Launch the Tool Box, and click Maintenance on the Printer

Maintenance tab.

b

Ensure that the On check box under Non-Dell Toner is selected.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Replace the drum cartridges.

a

Replace the drum cartridges. See "Replacing the Drum Cartridges."

b

After you replace the drum cartridges, click Chart Print on the

Diagnosis tab.

c

Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.

Does this solve your problem?

The task is complete.

Contact Dell.

Action

Yes

No