beautypg.com

The output is too light – Dell C3760dn Color Laser Printer User Manual

Page 375

background image

Troubleshooting Guide

373

Streaks appear on the output
Part or the entire output is black
Pitched color dots
Vertical blanks
Ghosting
Light-induced fatigue
Fog
Bead-Carry-Out (BCO)
Jagged characters
Banding
Auger mark
Wrinkled/Stained paper
Damage on the leading edge of paper

The output is too light

Action

Yes

No

1

The toner cartridges may be low or need to be replaced. Confirm the

amount of toner left in each toner cartridge.

a

Check the toner level in the Status tab in the Status Monitor.

b

Replace the toner cartridges as necessary.

Does this solve your problem?

The task is complete.

Go to action 2.

2

If you are using non-Dell brand toner cartridges, enable the Non-Dell

Toner option.

a

Launch the Tool Box, and click Maintenance on the Printer

Maintenance tab.

b

Ensure that the On check box under Non-Dell Toner is selected.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Disable the Toner Saver in the printer driver.

a

On the Others tab, ensure that Off is selected in the Toner Saver

drop-down menu.

Does this solve your problem?

The task is complete.

Go to action 4.