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Dell 2155cn/cdn Color Laser Printer User Manual

Page 728

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726

Troubleshooting Guide

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Cannot scan using WIA on a
Windows Server 2003
computer.

Enable WIA on the computer.

To enable WIA:

1

Click Start, point to Administrative Tools, and then
click Services.

2

Right-click Windows Image Acquisition (WIA), and
then click Start.

Cannot scan using TWAIN or
WIA on a Windows Server
2008 or Windows Server 2008
R2 computer.

Install the Desktop Experience feature on the computer.

To install Desktop Experience:

1

Click Start, point to Administrative Tools, and then
click Server Manager.

2

Under Features Summary, click Add Features.

3

Select the Desktop Experience check box, click Next,
and then click Install.

4

Restart the computer.