Dell 2155cn/cdn Color Laser Printer - Manual (Page 709)

Troubleshooting Guide 707
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Wrinkled/Stained paper
Action Yes No
1 Locate the cause of the problem using the Pitch
Configuration Chart.
a Launch the Tool Box, and click Chart Print
on the Diagnosis tab.
b Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger
mark?
Go to action 2. Contact Dell.
2 Execute the Clean Developer.
a Launch the Tool Box, and click Clean
Developer on the Diagnosis tab.
b Click the Start button.
c After you execute the Clean Developer, click
Chart Print on the Diagnosis tab.
d Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is
complete. Go to action 3.
3 Replace the PHD unit if you have a spare unit.
See "Replacing the Print Head Device (PHD)
Unit" and "Installing a PHD Unit."
Does this solve your problem?
The task is
complete. Contact Dell.