Dell 2155cn/cdn Color Laser Printer - Manual (Page 698)

696 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Streaks appear on the output
8 Ensure that the dispense motor for each toner
cartridge functions properly.
a Launch the Tool Box, and click Machine
Check on the Diagnosis tab.
b Select Dispense Motor Check (Yellow),
Dispense Motor Check (Magenta),
Dispense Motor Check (Cyan), or Dispense
Motor Check (Black) from the drop-down
list box, and click the Start button.
c Click the Play of Sound button to check the
motor sound.
d Repeat steps b and c to perform Dispense
Motor Check for the rest of the toner
cartridges.
NOTE: You can perform Dispense
Motor Check for CMYK in any order
you desire.
Does the dispense motor function properly?
Go to action 9. Contact Dell.
9 Replace the PHD unit if you have a spare unit.
a Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b After you replace the PHD unit, click Chart
Print on the Diagnosis tab.
c Click the 4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete. Contact Dell.
Action Yes No