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Problems with installed optional accessories – Dell 2155cn/cdn Color Laser Printer User Manual

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Troubleshooting Guide

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D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Problems With Installed Optional Accessories

If an option does not operate correctly following installation or stops working:

Turn off the printer, wait for 10 seconds, and then turn on the printer. If this
does not fix the problem, unplug the printer, and check the connection
between the option and the printer.

Print the system settings report to see if the option is listed in the Installed
Options list. If the option is not listed, re-install it. See "Printing System
Settings Report."

Ensure the option is selected in the printer driver you are using.

The following table lists printer's option and corrective action for related
problem. If the suggested corrective action does not correct the problem, call
customer service.

Problem

Action

250-sheet feeder

• Ensure the 250-sheet feeder is correctly installed on the

printer. Re-install the feeder. See "Removing the
Optional 250-Sheet Feeder" an
d "Installing the
Optional 250-Sheet Feeder."

• Ensure the print media is loaded correctly. See

"Loading Print Media in the Standard 250-Sheet Tray
and the Optional 250-Sheet Feeder
" for more
information.

Memory module

• Ensure the memory module is securely connected to

the memory connector.

Wireless printer adapter

• Ensure the wireless printer adapter is securely inserted

to the correct slot.