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Random spots/blurred images – Dell 2155cn/cdn Color Laser Printer User Manual

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Troubleshooting Guide

693

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Random spots/Blurred images

3 Replace the PHD unit if you have a spare unit.

a

Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit"
and
"Installing a PHD Unit."

b

After you replace the PHD unit, test print
your document again.

Does this solve your problem?

The task is
complete.

Contact Dell.

Action

Yes

No

1 Ensure that the toner cartridges are installed

correctly. See "Installing a Toner Cartridge."

Does this solve your problem?

The task is
complete.

Go to action 2.

2 Ensure that the PHD unit is installed correctly.

See "Replacing the Print Head Device (PHD) Unit"
and "Installing a PHD Unit."

Does this solve your problem?

The task is
complete.

Go to action 3.

Action

Yes

No