Unitec POS4000 - Manual (Page 67)

P O S 4 0 0 0
Document Number: POS4010 47
5 Customer Access
A customer receives a car wash by entering his unique access code at the customer interface
located at the entrance of the car wash. The customer interface includes a metal numeric
keypad, coin and bill acceptor interfaces (coin/bill activation and change making is optional) and
customer display.
To receive a wash, the customer enters his unique car wash code on the numeric keypad. The
"0" that is the last character of every code is used as an enter key. When the code is completely
entered and it is determined that the code is not an account number, that code is shown on the
main console display in the lower right corner. If the code is valid, the wash type is
simultaneously issued and shown on the lower line of the main console display. The issued
wash types are identified on the display as P1, P2..., G1, G2... and O1, O2... for program 1,
program 2 ..., group 1, group 2 ..., option 1, option 2 ... respectively.
If the code is invalid, a buzzer will sound at the main console and at the customer interface. The
number of invalid codes (since the last valid code) will be shown on the lower line of the main
console display. The number of sequential invalid codes can be used to alert the cashier of
tampering at the entrance console. Additionally, the "re-enter code" relay will be turned on briefly
to control a customer guidance light.
If the car wash is in-use when a valid code is entered, a "Code Accepted/Please Wait" relay is
5.1 Customer Stacking
Important: This feature is not supported by all configurations.
If Customer Stacking is supported it will appear on your system configuration report as
“Customer Stacking: Enabled.” If Customer Stacking is not supported it may appear on your
system configuration report as “Wash in use Lockout: Enabled”
Customer stacking allows a second customer to be processed at the entrance of the carwash
while the previous customer is in the carwash. Permitting customers to enter their code and/or
cash while waiting for the customer ahead of them increases the throughput of the wash.
Once the second customer enters a valid code (or deposits enough cash to purchase a wash),
the "Code Accepted/Wait" relay will close until the wash in-use signal turns off. When the wash
in-use signal turns off, the "Code Accepted/Wait" relay will open and the "Enter Wash" relay will
close until the wash in-use signal turns on again (indicating that the second customer has
entered the wash).
All systems allow a second customer to be processed while the previous customer is in the
carwash. The relay stacking section of the SYSTEM CONFIGURATION indicates if the function
relays will be closed as soon as a valid code is entered (relay stacking disabled) or if the function
relays will wait until wash in-use turns off (relay stacking enabled).
Document Title: Remote Code POS4000 Installation and Operations Manual