Back cover, Rockwell automation support, Documentation feedback – Rockwell Automation MV SMC Flex Motor Controller (for Series K or later) User Manual
Page 216: Installation assistance, New product satisfaction return
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
, you can find technical manuals, technical and application notes, sample
code and links to software service packs, and a MySupport feature that you can customize to make the best use of these
tools. You can also visit our Knowledgebase at
for FAQs, technical
information, support chat and forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect
SM
support programs. For more information, contact your local distributor or Rockwell Automation
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
document, complete this form, publication
RA-DU002
.
United States or Canada
1.440.646.3434
Outside United States or Canada
Use the
Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your
distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Medium Voltage Products, 135 Dundas Street, Cambridge, ON, N1R 5X1 Canada, Tel: (1) 519.740.4100, Fax: (1) 519.623.8930
Online: www.ab.com/mvb
Allen-Bradley, Rockwell Software, Rockwell Automation, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 1560E-UM051F-EN-P - June 2013
Supersedes Publication1560E-UM051E-EN-P - July 2010
Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in Canada.