Dascom LA48N/LA48W User Guide - Manual (Page 116)

Trouble-Shooting
7-4
Paper Handling Problems and Solutions
The following table describes common paper handling problems and suggests solu-
tions. See Chapter 3, “Paper Handling” for detailed procedures on loading and using
paper.
Problem Solution
Paper cannot be loaded or
fed. Make sure that the paper select lever located on the
top left of the printer is set correctly. Move the lever
backward for continuous forms or forward for single
sheets.
Make sure that the paper covers the paper-out sen-
sor, (i.e., the left paper edge is within 52 mm for sin-
gle sheets or 41 mm for continuous forms from the
left edge of the platen.) This problem cannot occur if
you use the forms tractor unit or insert a single sheet
with its left edge in contact with the left paper guide.
Make sure that the tractor unit is correctly installed
and that the tractor shaft gear engages the platen
shaft gear. If you are using the tractor unit for rear
feeding, open the front cover and make sure that the
second stud from the left on the printer bottom frame
projects outward.
Paper jams while loading. Turn off the printer and remove the jammed paper.
Remove any obstructions from the paper path.
Make sure that the paper thickness lever is set for
the thickness of your paper. See the section “Paper
Thickness Lever Positions” in Chapter 3.
Make sure that the left and right tractors are set so
that the continuous forms are stretched taut. See the
section “Using Continuous Forms” in Chapter 3.
Paper jams while printing. Turn off the printer and remove the jammed paper.
Remove any obstructions from the paper path.
Make sure that the paper thickness lever is set for
the thickness of your paper. See the section “Paper
Thickness Lever Positions” in Chapter 3.
For continuous forms, make sure that the incoming
and outgoing paper stacks are correctly placed.
Paper should feed straight. See the section “Posi-
tioning the Paper Stack” in Chapter 3.