Replacing the failed component, Returning the defective part, Replacing the cache battery – HP 4000.6000.8000 Enterprise Virtual Arrays User Manual
Page 90
Replacing the failed component
CAUTION:
Components can be damaged by electrostatic discharge. Use proper anti-static protection as discussed
below..
•
Always transport and store CRUs in an ESD protective enclosure.
•
Do not remove the CRU from the ESD protective enclosure until you are ready to install it.
•
Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and an ESD
protective smock when handling ESD sensitive equipment.
•
Avoid touching the CRU connector pins, leads, or circuitry.
•
Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD
protective enclosure with ESD sensitive equipment.
•
HP recommends waiting until periods of low storage system activity to replace a component.
•
When replacing components at the backend of the rack, cabling may obstruct access to the
component. Carefully move any cables out of the way to avoid loosening any connections. In
particular, avoid cable damage that may be caused by:
• Kinking or bending.
• Disconnecting cables without capping. If uncapped, cable performance may be impaired by
contact with dust, metal or other surfaces.
• Placing removed cables on the floor or other surfaces, where they may be walked on or
otherwise compressed.
•
Replacement procedures are provided with each component. You can also download the
replacement instructions in Dutch, English, French, German, Italian, Spanish and Japanese from
the following web sites:
•
•
•
From any of these web sites, select Technical documents under Product information for additional
information.
Returning the defective part
•
HP specifies, in the materials shipped with a replacement CSR part, whether the defective
component must be returned to HP. Where required, you must ship the defective component back
to HP within a defined period of time, normally five (5) business days. The defective component
must be returned with the associated documentation provided in the shipping material. Failure
to return the defective component may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and component return costs and determine the
courier/carrier to be used.
Replacing the cache battery
This section describes the procedure for replacing the cache battery used in Enterprise Virtual Array
(EVA) products.
90
Customer replaceable units