HP 4000.6000.8000 Enterprise Virtual Arrays - Manual (Page 145)

1. When the Fault Management display is active (flashing), press to select the Detail View menu.
The LTEA selection menu is active (LTEA 0 is displayed).
2. Press or to increment to a specific error.
3. Press to observe data about the selected error.
Interpreting fault management information
Each version of HP Command View EVA includes an ASCII text file that defines all the codes that the
authorized service representative can view either on the GUI or on the OCP.
IMPORTANT:
This information is for the exclusive use of the authorized service representative.
The file name identifies the controller model, file type, XCS baselevel id, and XCS version. For example,
the file name hsv210_event_cr08d3_5020.txt provides the following information:
•
hsv210_
—The EVA controller model number
•
event_
—The type of information in the file
•
w010605_
—the base level build string (the file creation date).
• 01—creation year
• 06—creation month
• 05—creation date
•
5020
—The XCS version
Table 50 describes types of information available in this file.
Table 50 Controller event text description file
Information type Description
Event Code This hexadecimal code identifies the reported event type.
Termination Code (TC) The hexadecimal code specifies the condition that generated the
termination code. It might also define either a system or user initiated
corrective action.
Coupled Crash Control Codes This single digit, decimal character defines the requirement for the other
controller to initiate a coupled crash control.0. Other controller SHOULD
NOT complete a coupled crash.1. Other controller SHOULD complete a
coupled crash.
Dump/Restart Control Codes This single decimal character (0, 1, 3) defines the requirement to:0.
Perform a crash dump and then restart the controller.1. DO NOT perform
a crash dump; just restart the controller.3. DO NOT perform a crash
dump; DO NOT restart the controller
Corrective Action Codes (CAC) These hexadecimal codes supplement the Termination Code information
to identify the faulty element and the recommended corrective action.
Software Component ID Codes
(SWCID)
These decimal codes identify software associated with the event.
Event Information Packets (EIP) These codes specify the packet organization for specific type events.
4000/6000/8000 Enterprise Virtual Array user guide 145