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12 troubleshooting – HP XP P9500 Storage User Manual

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Format.......................................................................................................................710
Operands..................................................................................................................711
Example....................................................................................................................711

Displaying or changing the log output level..............................................................................711

Displaying the log output level...........................................................................................711

Format.......................................................................................................................711
Operands..................................................................................................................711
Example....................................................................................................................711

Changing the log output level............................................................................................712

Format.......................................................................................................................712
Operands..................................................................................................................712
Example....................................................................................................................712

Notes on updating configuration files......................................................................................713
Working around site errors and host failures............................................................................713
Error types and error information handling...............................................................................713

When Business Continuity Manager agent cannot be started.................................................715
When information obtained from Business Continuity Manager agent is not updated................717

12 Troubleshooting....................................................................................718

Troubleshooting Failures........................................................................................................718
Error Notification..................................................................................................................718
Performance Monitor.............................................................................................................719
Trace Output Method............................................................................................................719
Collecting Logs.....................................................................................................................720

Log Types........................................................................................................................720
Setting the Business Continuity Manager Log Output Destination............................................720
System Logger Service Setup.............................................................................................721

Defining a Log Stream.................................................................................................722
Which Parameters to Specify for a Log Stream Definition..................................................722
Planning a DASD Log Dataset.......................................................................................724
Deleting a Log Stream.................................................................................................724
Confirming a Log Stream..............................................................................................725

Business Continuity Manager Log Output Method................................................................725

Using System Logger Service........................................................................................725
Not Using System Logger Service..................................................................................725
Business Continuity Manager Log Data Formats..............................................................727

Business Continuity Manager Log Data Output Tool..............................................................727

Specifying Log Data Conditions....................................................................................728
Example JCL...............................................................................................................729
Error Processing..........................................................................................................729
Data Format...............................................................................................................729

ISPF Log Data..................................................................................................................730
CLI command-execution logs.............................................................................................730

Using the ISPF Editor...................................................................................................731
Using a Script for Retrieval...........................................................................................732

HyperSwap Completion Detection...........................................................................................733
Recovering from a Failure......................................................................................................733

Recovering a Command Device After an LDEV Blockage.......................................................733
Recovering a Command Device After a Power Outage..........................................................733
Recovering a Log Dataset After Logs are Full........................................................................733
Performing Operations When a Failure Occurs for a Volume in a Copy Group........................734
Recovering from a Cnt Ac-J Z Failure...................................................................................734

Types of Failures.........................................................................................................735
Recovering from Failures during Failovers and PSOFF/Cut Power.......................................735
Recovering from Other Types of Failures.........................................................................737

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