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Control the refresh of alerts – HP Neoview Release 2.4 Software User Manual

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Description

Option or Control

Specifies the interval for which data is fetched in the server-side local civil time
(LCT). By default, the Alerts data grid fetches alert details for the last 30 days. But
you can select other time range options:

Custom Range

Last Hour

Today

Last 24 Hours

Yesterday

This Week

Last 7 Days

Last Week

Last 14 Days

Last 30 Days

This Month

Time Range (server side LCT)

Specifies the start time for fetching data when the Custom Range option is chosen
for the Time Range. This is the server LCT time (local civil time).

From Time

Specifies the end time for fetching data when the Custom Range option is chosen
for the Time Range. This is the server LCT time (local civil time).

To Time

Allow you to fine tune the From Time and To Time values by adding or subtracting
days or hours when the Custom Range option is chosen for the Time Range.

Day +/– and Hour +/– Buttons

Allow you to map the Alert Level icons to different severities. The Alerts tab
displays three different alert levels (Error, Warning, and Information). However,
there are eight different severity levels:

Fatal

Critical

Major

Minor

Warning

Information

Other

Indeterminate

You can map the Alert Level icons to different severities by pressing the down
arrow next to an Alert Level column and selecting a different icon:

Any mapping changes are persisted across future HPDM sessions.

Severity/Alert Level Mappings

Control the Refresh of Alerts

Alerts are refreshed automatically every 3 minutes. A refresh timer controls the refresh interval.
When an update is in progress, the refresh timer is paused. If the update completes successfully,
the refresh timer is restarted. If for any reason one or more updates fail, the refresh timer remains
paused so that you can resolve the issue without losing any update information.

You can control the refresh interval and other refresh attributes by using the toolbar buttons at
the top of the Alerts tab.

Control the Refresh of Alerts

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