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Media-handling problems, Enww solve copy problems 213 – HP LaserJet M4349 Multifunction Printer series User Manual

Page 227

background image

Problem

Cause

Solution

Black dots or streaks appear on the
copy.

Ink, glue, correction fluid, or an unwanted
substance might be on the automatic
document feeder (ADF) or flatbed
scanner.

Clean the device. See

Clean the device

on page 156

.

Copies are too light or dark.

The darkness setting needs to be
adjusted.

Touch

Copy

, and then touch

Image

Adjustment.

Adjust the

Darkness

slider

to lighten or darken the image.

Text is unclear.

The sharpness setting needs to be
adjusted.

The image should be optimized for text.

To adjust the sharpness, touch

Copy

,

and then touch

Image Adjustment.

Adjust the

Sharpness

slider to the right to

increase the sharpness.

To optimize the image for text, touch

Copy

and then touch

Optimize Text/

Picture

. Select

Text

.

Media-handling problems

Problem

Cause

Solution

Poor print quality or toner adhesion

The paper is too moist, too rough, too
heavy or too smooth, or it is embossed
or from a faulty paper lot.

Try another kind of paper, between 100
and 250 Sheffield, 4 to 6% moisture
content.

Dropouts, jamming, or curl

The paper has been stored incorrectly.

Store paper flat in its moisture-proof
wrapping.

The paper has variability from one side
to the other.

Turn the paper over.

Excessive curl

The paper is too moist, has the wrong
grain direction, or is of short-grain
construction

Open the rear output bin, or use long-
grain paper.

The paper varies from side-to-side.

Turn the paper over.

Jamming, damage to device

The paper has cutouts or perforations.

Use paper that is free of cutouts or
perforations.

Problems with feeding

The paper has ragged edges.

Use high-quality paper that is made for
laser printers.

The paper varies from side-to-side.

Turn the paper over.

The paper is too moist, too rough, too
heavy or too smooth, has the wrong grain
direction, or is of short-grain construction
or it is embossed or from a faulty paper
lot.

Try another kind of paper, between
100 and 250 Sheffield, 4 to 6%
moisture content.

Use long-grain paper.

ENWW

Solve copy problems 213