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Enww control-panel messages 179 – HP LaserJet M4349 Multifunction Printer series User Manual

Page 193

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Control panel message

Description

Recommended action

Bad env feeder connection

The envelope feeder is not connected
properly.

Remove and reinstall the envelope feeder. If
this message persists, contact your dealer for
support, or go to

www.hp.com/support/

ljm4349mfp

.

Cartridge failure return for replacement

The print cartridge still contains part of the
sealing tape.

Try to remove the remaining sealing tape. If
it cannot be removed, insert a new print
cartridge and return the faulty print cartridge
to receive a replacement. (See

Order parts,

accessories, and supplies on page 228

, or

go to

www.hp.com/support/ljm4349mfp

.)

Check output device

An error has occurred with the output device. Remove and reinstall the output device.

Observe the LED on the device. If is flashing
or is amber, see

Solve general device

problems on page 170

.

Chosen personality not available. To
continue touch OK.

A print job requested a MFP language
(personality) that is not available for this MFP.
The job will not print and will be cleared from
memory.

Print the job by using a printer driver for a
different printer language, or add the
requested language to the MFP (if possible).
To see a list of available personalities, print a
configuration page. (See

Use information

pages on page 146

.)

Close right access door

The specified jam-access cover is open.

Close the specified jam-access cover.

Close right access doors

More than one jam-access cover is open.

Close all jam-access covers to continue
printing.

Close top cover

The top cover is open.

Close the top cover.

Digital Send Communication Error

An error has occurred during a digital send
task.

Contact the network administrator.

Digital Send server is not responding
Contact administrator

The MFP cannot communicate with the
server.

Verify the network connection. Contact the
network administrator.

Document feeder bin full

The document feeder output bin holds 50
sheets of paper. The MFP stops when the bin
is full.

Remove the paper from the document feeder
output bin.

Document feeder cover open

The document feeder cover is open.

Close the document feeder cover. Follow the
instructions in the onscreen dialog box.

Document feeder pick error

The document feeder experienced an error
while picking media.

Make sure that you have not overloaded the
document feeder. Do not load more than 50
sheets of 20 lb paper in the document feeder.

Document feeder skew error

Media has become skewed in the document
feeder.

Make sure that the paper guides are aligned
on the sides of the originals, and that all of the
originals are the same size. Remove the
remaining media from the document feeder
and close the document feeder cover. Follow
the instructions in the onscreen dialog box.

DUPLEXER ERROR Remove duplexer
Install duplexer with power off

The duplexer has been removed.

Reinstall the duplexer. (Any print jobs at the
MFP might be lost.)

E-mail Gateway did not accept the job
because the attachment was too large.

The scanned documents have exceeded the
size limit of the server.

Send the job again using a lower resolution,
smaller file size setting, or fewer pages. See

Solve e-mail problems on page 219

to learn

how to reduce the size of the attachment.
Contact the network administrator to enable
sending the scanned documents by using
multiple e-mails.

Table 11-1

Control-panel messages (continued)

ENWW

Control-panel messages 179