HP 3PAR Application Software Suite for Oracle - Manual (Page 202)

instance on the backup server, all disk groups that are not used by the cloned database should
be dismounted.
SOLUTION
Dismount all diskgroups that are currently mounted in the ASM instance on the backup server and
try the operation again.
MESSAGE ID
1238
SYMBOLIC NAME
RMO_ERROR_SHUTDOWN_ASM
MESSAGE
3PAR1238: ERROR: Could not shutdown ASM instance on host .
REASON
Could not shutdown the ASM instance on the backup server.
SOLUTION
Make sure the parameter values in configuration files are up to date, and check the alert.log
file for more information.
MESSAGE ID
1239
SYMBOLIC NAME
RMO_ERROR_RETRIEVE_ASMSID
MESSAGE
3PAR1239: ERROR: Could not retrieve ASM instance SID for database .
REASON
Failed to retrieve the ASM instance SID from the specified database.
SOLUTION
Check the alert.log file for more details, and make sure the parameters in configuration files
are up to date.
MESSAGE ID
1240
SYMBOLIC NAME
RMO_ERROR_RETRIEVE_ASMCLIENT
MESSAGE
3PAR1240: ERROR: Could not retrieve ASM clients for the ASM instance .
REASON
Failed to retrieve the ASM client names from the ASM instance on the primary database server.
SOLUTION
Check the alert.log file for more details. Make sure the parameters in configuration files are
up-to-date and that the ASM instance is in healthy state.
MESSAGE ID
1241
SYMBOLIC NAME
RMO_ERROR_SHARE_ASMDG
MESSAGE
202 Troubleshooting