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B troubleshooting, Message id – HP 3PAR Application Software Suite for Oracle User Manual

Page 160

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B Troubleshooting

This appendix provides Recovery Manager for Oracle error messages, their explanations, and
appropriate actions.

MESSAGE ID

1003
SYMBOLIC NAME
RMO_ERROR_USER_NOTFOUND
MESSAGE
3PAR1003: ERROR: Could not retrieve user id and group id for username .
REASON
Failed to retrieve the user information for a given username.
SOLUTION
Review the configuration file and make sure all parameters have up-to-date values. Check if the
user name is correct, and check the Recovery Manager for Oracle log file for more information.

MESSAGE ID

1004
SYMBOLIC NAME
RMO_ERROR_USERID_NOTFOUND
MESSAGE
3PAR1004: ERROR: Could not retrieve user ID for user .
REASON
Failed to retrieve user information for a given user id.
SOLUTION
This happens when trying to retrieve the owner information for a given file. Review the configuration
file to make sure all parameters have up-to-date values. Check the Recovery Manager for Oracle
log file for more information.

MESSAGE ID

1005
SYMBOLIC NAME
SymbolicName = RMO_ERROR_INVALID_DATA
MESSAGE
3PAR1005: ERROR: Incorrect data entry.
REASON
During configuration, an invalid entry was provided to a question on screen.
SOLUTION
Provide the correct entry. Choices are normally provided on screen.

MESSAGE ID

1007
SYMBOLIC NAME
SymbolicName = RMO_ERROR_ARCHLOG_MODE
MESSAGE

160 Troubleshooting