Alcatel-Lucent 8950 AAA User Manual

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Obtaining Technical Support

viii

365-360-001R6.0

Issue 1, December 2008

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Customers in the USA and Canada, call 1-866-LUCENT8, Prompt 3. If you are not
registered, use Prompt 7.

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Customers in other international locations, call +1-510-74 2000 or
+1-410-381-3484

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Alcatel-Lucent Customer Support Web Site:

http://www.alcatel-lucent.com/support/

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Alcatel-Lucent Customer Support Web Site:

http://support.lucent.com

Support Channel 2: If you have purchased 8950 AAA within the last 90 days, you can
contact Lucent Technologies World-Wide Services (LWS) for email support:

•

Alcatel-Lucent Customer Support Web Site:

http://support.lucent.com

Important!

If you are a first time LWS support user OR if you have not yet

registered your 8950 AAA service contract, contact LWS.

Support Channel 3: If you are evaluating 8950 AAA for purchase or need sales
information or technical support (but do not have a support contract), contact us for:

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Technical support questions, review the 8950 AAA Discussion Forum:

http://www.8950AAA.com/cgi-bin/dcforum/dcboard.cgi

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Pre-sales product questions, send an email to:

[email protected]

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Sales information, send an email to

[email protected]

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Queries from Alcatel-Lucent employees, Sales Teams, VARS and Resellers, send an
email to: