Teledyne LeCroy WaveLink Differential Probe Series (13-25 GHz) - Manual (Page 52)

WaveLink Series Differential Probe (13-25 GHz)
46 WL-HBW-A-OM-E Rev B
NOTE:

The reprogramming procedure should take about 60 seconds.

Do not remove the probe or close the oscilloscope application during the
reprogramming procedure.
6. Finally, restart the oscilloscope application using steps 1 and 2 of this procedure.
Service Strategy
Defective probes or probe tip modules must be returned to a Teledyne LeCroy service facility for
diagnosis and repair or replacement. Defective products under warranty are repaired or replaced.
See Service Options (on page 1) for more details.
Returning a Product for Calibration or Service
Return a product for calibration or service by contacting your local Teledyne LeCroy sales
representative. They tell you where to return the product. All returned products should be identified
by both model and serial number. Provide your name, a contact number, and a description of the
defect or failure (if possible).
Products returned to the factory require a Return Material Authorization (RMA) acquired by
contacting your nearest Teledyne LeCroy sales office, representative, or the North America
Customer Care Center.

Return shipments should be prepaid.

Teledyne LeCroy cannot accept COD or Collect Return shipments.

We recommend air-freighting.
NOTE: It is important that the RMA be clearly shown on the outside of the shipping package for
prompt redirection to the appropriate department.