Controlled Products Systems Group STRONGARMPARK DC 10 - Manual (Page 61)

www.hysecurity.com Troubleshooting D0536 Rev. B 5-5
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
BAD COIN BATTERY ALERT 17 3 chirps
at initial
power up
The small battery on the SDC is loose or
needs replacing. 1. Verify that the battery is properly
seated.
2. Replace coin battery.
3. Restore power.
4. Press RESET button.
CHANGE BATTERY ALERT 18 1 chirp a
minute
Batteries are not taking a charge properly.
The SDC has detected that the 24VDC UPS
batteries need to be replaced. Replace the batteries. (The buzzer
will chirp every minute until the UPS
batteries are replaced.)
INTLOCK FAILURE ALERT 22 2 chirps/s
every 15
seconds
Interlock/Sequenced Gate communication
lost. Appears when the RS-485 commu-
nication connection is lost for more than
15s between interlocked (dual gate) or
sequenced gate operators. 1. Check cable connections and wir-
ing. Make sure both operators are
working properly and have the same
current and up-to-date software ver-
sions. The alert automatically clears
when communication between the
two operators is restored.
2. Verify operators are configured
correctly. For example, if the
operator on site is a solo gate
operator and the display code
ALERT 22 appears, access the
Installer Menu. Verify the Installer
Menu items: DG (Dual Gate) and SG
(Sequenced Gate) are both set to
zero. If gates are interlocked, make
sure the DG and SG settings are
correct.
EXT RELAY FAULT ALERT 24 2 chirps/s
every 15
seconds
The extended relay module is not being
recognized. Alert noted in diagnostic log. Check the wiring:
1. Make sure the slide switch on the
side of the extended relay module is
set at “Normal.”
2. (Y) Data + is connected to “A”
DUAL GATE.
3. (G) DATA - is connected to DUAL
GATE.
4. (R) +Vs is connected to 12VDC or
24VDC.
5. (B) Gnd 10 is attached to COM
(ground).
MOTOR RUN TIME FAULT 1 1 chirp
every 15s The Smart DC Controller has detected
the motor is on longer than the maximum
run time selected. Should not occur in
StrongArmPark DC.
Possible causes:
• Broken drive belt
• Taper clamp slipping (SwingSmart)
1. Check and replace drive belt.
2. Increase Max Run Timer in the
Installer Menu.
PHOTO EYE FAULT 2 2 chirps/s
once per
minute The photo eye is missing or not working.
This fault can only occur if the supervised
photo eye function is enabled in the
Installer Menu. Correct malfunctioning photo eye.