Controlled Products Systems Group STRONGARMPARK DC 10 - Manual (Page 57)

www.hysecurity.com Troubleshooting D0536 Rev. B 5-1
Troubleshooting
The Smart DC Controller reports system malfunctions using three simultaneously occurring methods:
• Codes presented on its display (alert, fault or error)
• Activation of a buzzer which emits a series of chirps at defined interval
• Gate travel stops
Refer to Table 3, “Troubleshooting Codes” on page 5-2, for details
concerning identification and description of Alerts, Faults and Errors.
To help in problem-solving, the active status of each input on the controller is
indicated by its associated LED.
• On AC-powered gate operators: Active-input LEDs are always illuminated.
• On solar-powered gate operators (with input power OFF): Press and hold
the Tact button to illuminate the active-input LEDs.
NOTE: A qualified technician may troubleshoot the operator with the aid of the
information and procedures that follow. If it is necessary to call a distributor for
assistance, be sure to have the model and serial numbers available. Other helpful information is the job name,
approximate installation date, and service and records of any recently-performed maintenance work.
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essages
Code Priority How to clear
ALERT Low Enter a new command such as Open or Close.
FAULT Medium Press the Stop or Reset button
ERROR
High
Serious issue that may require
Technical Support.
Errors can only be cleared by pushing the Reset button or cycling power.
NOTE: The green LED near the display on the Smart DC Controller is the “fault indicator” of the processor. A
steady green LED indicates the system is receiving power and operating in Run mode. When a fault, error, or
alert occurs, it turns red. A yellow LED indicates Menu mode.
The Smart DC Controller maintains self-diagnostics. Specific codes appear on the display and the Audio Alert
buzzer emits distinctive chirping sounds. Any Alert, Fault, or Error is logged into memory and stamped with
the date and time. These diagnostic messages can be retrieved for analysis purposes via optional PC-based
S.T.A.R.T. software.
NOTE: S.T.A.R.T. configuration and diagnostic software is available at no charge from www.hysecurity.com.
Schedule software updates as part of routine maintenance. See “General Maintenance” section.
!ACTION BLOCKED
PHOTO EYE CLOSE
OPEN CLOSE STOP MENU RESET
PREV NEXT SELECT
ALERT 17
BAD COIN BATTERY
OPEN CLOSE STOP MENU RESET
PREV NEXT SELECT