Controlled Products Systems Group STRONGARMPARK DC 10 - Manual (Page 59)

www.hysecurity.com Troubleshooting D0536 Rev. B 5-3
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
HYSECURITY
BAD POWER ALERT N/A Critically low 24V supply power. DC Buss
power is below 14V – no control functions
will be allowed. This message can occur
only on initial start up, if power is critically
low. See corrective action above.
No display, LED blinks ALERT Smart DC Controller is receiving power,
but battery voltage is very low.
Several possible causes:
• The AC power has been shut off from
the operator for too long and the bat-
teries are drained.
• Wiring problem.
• Batteries no longer hold a charge.
• The Smart DC Controller failed.
• Bad transformer.
See corrective action above.
HYSECURITY
LOADER ALERT Software is currently being loaded. Wait for software to finish loading.
FORCE OPEN ALERT 1 2 chirps/s
for 30s The gate has been forced open from a full
close limit and is being prevented from
re-closing. Will self-clear after an open or close
input.
DRIFT CLOSED ALERT 2 2 chirps/s
for 10
seconds The gate has drifted closed from a full
open limit and is being prevented from
re-opening. Will self-clear after an open or close
input.
EXCESS DRIFT ALERT 3 Gate drift in transit - Advisory only. The
alert appears if the gate drifts three times
in a five minute period. High wind factor: Remove arm or open
gate.
Slide gates: Check the track to make
sure it is level.
MOTOR OVERLOAD ALERT 4 2 chirps/s
every 15
seconds Thermal overload alert. Motor drive heat
sink exceeds 210°F. When the alert is trig-
gered, the gate can only “fully open” until
the alert is cleared. The alert temporarily
disables the operator. 1. Check gate hardware.
2. Check for properly sized weight/
length of gate/arm.
Alert automatically clears when the
temperature drops below threshold.
BOTH LIM ACTIVE ALERT 5 2 chirps/s
every 15
seconds Both limit switches are on at the same
time. Possible causes:
• Short in wiring
• Stuck limit switch
• Debris in limit plate area (SwingSmart)
The SDC is seeing both limits tripped
at the same time.
Repair any wiring issues.
LIM NOT RELEASED ALERT 6 2 chirps/s
every 15
seconds The limit did not release when the
operator was commanded to move.
Possible causes:
• Broken drive belt.
• Hardware holding the arm.
• Check/replace drive belt.
• Release any holds on the arm.
• Relearn Limits.
FREQ SHIFT FAULT ALERT 7 2 chirps/s
every 15
seconds An HY-5A vehicle detector: Abnormal
frequency change alert. Likely causes are
poor integrity of loops or metallic objects
within range. The display indicates which
detector the alert applies to: Exit Loop
(ELD), Inside Arming Loop (IALD), Outside
Arming Loop (OALD), Center Loop (CLD). Check the loop, lead in wires, and
roadway for problems. Replace them,
if needed.