Controlled Products Systems Group STRONGARMPARK DC 10 - Manual (Page 58)

5-2 D0536 Rev. B StrongArmPark DC: Programming & Operations Manual www.hysecurity.com
Troubleshooting Codes
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
ENTRAPMENT MODE ALERT 4 to 5
chirps/s for
5 minutes
or until
cleared Occurs when the inherent sensor is tripped
when the gate is already in Safe Mode. The
operator will not function until it is reset,
which can occur by:
• An Open or Stop command
• A Reset button command or a Fire
Open command.
With any one of these inputs, the operator
will return to Safe Mode. Barrier arm bind-
ing or wind can cause a false alert.
1. Remove the obstruction.
2. Correct the gate hardware or
temporarily, remove the arm in high
wind conditions.
SAFE MODE ALERT Occurs when either the edge sensor or
inherent sensor has been tripped. In Safe
Mode, the automatic close timer is dis-
abled, but any command will reset and/or
start the gate in motion. Safe Mode clears
when full travel is reached or the RESET
button is pressed. Note that too tight of a
spring on the DC14, hardware binding, or
wind can cause a false alert. 1. Remove the obstruction.
2. Correct the gate hardware.
3. Adjust spring tension on a
StrongArmPark DC14
NO AC POWER ALERT Chirps
once
whenever
the gate
reaches
the close
limit AC power is shut off at the source (breaker)
or is not connected. The AC power switch
on the operator (lower rocker switch) is
turned off, or the circuit breaker on the
operator has tripped. 1. Have a licensed electrician check
the wiring.
2. Connect AC power to the operator.
3. Reset circuit breaker at electrical
panel. Reset the operator circuit
breaker.
4. Turn AC power switch on.
LOW 24VDC ALERT Flashes on
display 1s
every 5s Occurs when the battery voltage has
dropped to less than 22 Volts. At this level,
the batteries are 80% depleted.
NOTE: Functionality of the controller
board becomes impaired when the voltage
drops below 21 Volts.
1. No AC Power. See above item.
2. Check all wiring connections. Clean
or repair as required.
3. Check the following and replace, if
necessary:
• Battery condition
• Charger failure. Check charger
voltage
• SDC
• Transformer
DEAD BATTERY ALERT 3 chirps
upon any
operating
command
entry Extremely low UPS batteries – no automat-
ic operation - batteries below 21 Volts. At
this level, the batteries are 90% depleted.
The gate will automatically open or close
depending upon the setting chosen. Gate
movement is possible, but limited to push
button control until batteries reach 18 V. See corrective action above.