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Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 167

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Fault Messages

167

SHUTTLE STALL

Yes

The shuttle is not moving.
See “415:SHUTTLE JAM”
on page 136
.

Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the
platen gap. Inspect the ribbon
mask for deformation that snags
and interferes with shuttle
movement. If fault source is not
apparent, contact your
authorized service

representative.

1

SPX FOUND, ERROR:

KEY NOT DETECTED

No

The controller board does
not have a security key.

Contact your authorized service

representative.

1

SPX NOT NEEDED

OPTIONS ENABLED

No

The user has attempted to
use the SPX to turn on
printer options that are
already enabled.

Contact your authorized service

representative.

1

TCP PORT BUSY

Yes

Error message reported by
the Printer Manager when
ethernet interface option is
installed. The network
address given in the printer
properties was reached, but
the printer port is busy.

Refer to the

Printronix

P7000

Maintenance Manual

.

WAITING FOR
ETHERNET ADAPTER

N/A

Status message: Appears
when the printer is first
powered on if the optional
Network Interface Card is
installed.

No action is required.

1

Before contacting an authorized service representative, power off the printer, wait 15 seconds, then

power it back on and rerun your print job. If the message reappears, press CLEAR. If the fault message still
displays, then contact your authorized service representative.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution