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Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 163

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Fault Messages

163

ERROR: PROGRAM
NOT COMPATIBLE

Yes

The printer is not compatible
with the downloaded
program.

Use the correct emulation
software options(s) for this
printer model.

ERROR: PROGRAM
NOT VALID

Yes

The printer does not see a
program in flash memory.

There is no program in printer
memory. Download the
emulation.

ERROR: SECURITY
KEY NOT DETECTED

No

The security key is not
present or failed.

Contact your authorized service

representative.

1

ERROR: SHORT AT
ADDRESS XXXX

No

Hardware failure in SDRAM
or controller circuitry.

Contact your authorized service

representative.

1

ERROR: WRITING TO
FLASH

No

Hardware or software fault in
flash memory.

Contact your authorized service

representative.

1

ERROR: WRONG
CHECKSUM

No

The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.

Contact your authorized service

representative.

1

ERROR: WRONG
OEM

No

The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.

Contact your authorized service

representative.

1

ERROR: WRONG
PRINTER TYPE

No

The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.

Contact your authorized service

representative.

1

ETHERNET ADAPTER
BEING INITIALIZED

N/A

Status message indicating
that the ethernet interface is
processing the boot
procedure.

No action is required.

ETHERNET
DETECTED

N/A

Status message indicating
that the Network Interface
Card has established
connection.

No action is required.

ETHERNET
INITIALIZING

No

Status message: the internal
Network Interface Card is
processing the boot
procedure. (May occur with
older versions of microcode.)

No action is required.

FM HEADER ERROR*

No

Frame Header Error.
Application software has
violated header parameters.

Contact your system
administrator.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution