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Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 164

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164

Chapter

7

Diagnosing Problems

GRF CHK ERROR

PRESS STOP

Yes

Graphic Check Error: in the
CT emulation over a twinax
interface, the printer
received a non-printable
character.

Press CLEAR and then ON
LINE.

H00: PCI SLOT ?
See User Manual

No

The controller board is not
communicating with a PCI
card. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.

Contact your authorized service

representative.

1

H01: PCI J12
See User Manual

No

The controller board is not
communicating with the PCI
card in PCI slot J12. This
could indicate a bad PCI
card, poor connection, or
problem in the PCI bus.

Contact your authorized service

representative.

1

H02: PCI J13
See User Manual

No

The controller board is not
communicating with the PCI
card in PCI slot J13. This
could indicate a bad PCI
card, poor connection, or
problem in the PCI bus.

Contact your authorized service

representative.

1

Half Speed Mode

No

Status message: The
controller samples the
operating temperature of key
components of the print
mechanism. When higher
than normal temperatures
are sensed, the print speed
is automatically reduced by
50% and the message sent
the LCD. When the
components cool down, the
print speed returns to 100%
and the message clears.

No action is required. If the
message appears often, contact
your authorized service

representative.

1

HAM. COIL OPEN*

No

Hammer Coil Open.
Electrical malfunction of one
or more hammer coils.

Contact your authorized service

representative.

1

HAMMER SHORT*

See User Manual

No

Electrical malfunction of one
or more hammer coils.

Contact your authorized service

representative.

1

INTAKE FAN FAULT

Yes

Sensors cannot detect
current in fan circuit.

Cycle power. If the message
appears, press CLEAR. If the
message does not clear, contact
your authorized service

representative.

1

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution